A) CANCELLATION REQUESTS MADE IN ADVANCE OF THE REGISTRATION DEADLINE FOR THAT PROGRAM.
SSC will provide full value credits. These credits will be based on the full amount of the registration fee (75% Program Fee portion plus 25% Member Fee portion). There are no refunds.
B) CANCELLATION REQUESTS MADE AFTER THE REGISTRATION DEADLINE FOR THAT PROGRAM.
Cancellation requests of this nature will not be accepted. No credits or refunds will be issued.
C) MISSED GAMES DUE TO UNFORESEEN CIRCUMSTANCES.
For any programs that are cut short or otherwise cannot be played due to unforeseen circumstances out of the Sport & Social Club's control (venue issue/cancellation, foul weather, strike, etc.), the SSC will endeavour to provide full value to all participants with the following possible outcomes:
- Reschedule games to an alternative date or location, or
- Extend program dates beyond the original time frame in order to get games played, or
- Issue credits to all affected participants on a pro-rated basis. NOTE: Any credits that are issued will be calculated based on the "Program Fee" portion of the registration (75% of the total registration fee). Credits will NOT be issued based on the "Member Fee" portion of the registration (25% of the total registration fee). There are no refunds for missed games.
The SSC will do our best to help our members by ensuring credits are applied equally between all team members, transfer credits to friends or family members, and transfer credits between cities where our programs operate (as requested by the credit holder).